Gaming on f99 should always be fun, never stressful. We provide real tools and real support to help you stay in control of your time and money every single session.
At f99, we believe that online gaming is a form of entertainment. Like going to the cinema or watching a cricket match, it should bring you enjoyment without causing harm to your finances, relationships, or mental health. That is why responsible gaming is not just a page on our website. It is woven into the way we build and operate the entire f99 platform.
We understand that for the vast majority of our players in Bangladesh, gaming on f99 is a casual, enjoyable activity. But we also recognize that a small number of people may develop unhealthy habits. Our responsibility is to provide the tools, information, and support that help every player maintain a healthy relationship with gaming. If you ever feel that gaming is becoming more than entertainment, f99 is here to help you take a step back.
Every feature we describe on this page is available to all registered f99 users at no extra cost. You do not need to contact support to activate most of these tools. They are built directly into your account settings and can be turned on or adjusted in seconds.
Words are easy. Tools are what actually make a difference. f99 offers a comprehensive set of responsible gaming tools that give you direct control over your gaming activity. Here is what you can use right now from your account dashboard:
You can set daily, weekly, or monthly deposit limits on your f99 account. Once a limit is reached, the platform will not accept any further deposits until the next period begins. Increasing a limit requires a 24-hour cooling-off period before it takes effect, but decreasing a limit is applied immediately. This prevents impulsive decisions during a heated session.
f99 allows you to set session time reminders that notify you after a specified period of continuous play. Whether you choose 30 minutes, one hour, or two hours, you will receive a clear on-screen notification showing how long you have been playing and your net result for that session. This simple nudge helps you stay aware of time passing.
If you need a short break from gaming, f99 offers cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed normally. Once the period ends, your account is automatically reactivated.
For players who need a longer break, f99 provides self-exclusion options of 6 months or 12 months. During self-exclusion, your account is completely locked. You will not receive any marketing communications, and you cannot reopen the account until the exclusion period has fully expired. This is the strongest tool we offer, and we take it very seriously.
All responsible gaming tools on f99 are free, instant, and accessible from your account settings. No need to call or email anyone.
Problem gaming does not happen overnight. It develops gradually, and the early signs can be easy to miss. At f99, we want you to be honest with yourself about your gaming habits. Here are some warning signs that suggest gaming may be becoming a problem:
If you recognize even two or three of these signs in your own behaviour, it is worth taking a pause. Use the tools available on f99 to set limits or take a break. There is no shame in stepping back. In fact, it takes real strength.
Take a moment to honestly answer these questions about your gaming habits on f99. This is not a diagnostic tool, but it can help you reflect on whether your relationship with gaming is healthy:
If you checked three or more boxes, we strongly recommend using the deposit limit or cooling-off tools on your f99 account. You can also reach out to our support team for confidential guidance.
f99 is strictly an 18+ platform. We have zero tolerance for underage gaming. During registration, we verify the age of every user, and we reserve the right to request additional identification at any time. If we discover that a minor has gained access to the platform, the account will be immediately closed and all funds returned.
We also encourage parents and guardians to take proactive steps to prevent minors from accessing gaming websites. Keep your f99 login credentials private, do not leave your account logged in on shared devices, and consider using parental control software to restrict access to gaming sites on devices used by children.
Set a budget before you start playing on f99 and never exceed it, regardless of whether you are winning or losing.
Use the session timer on f99 to stay aware of how long you have been playing. Time flies when you are having fun.
Never chase losses. If you have had a bad session, walk away. Tomorrow is another day.
Do not game when you are upset, tired, or under the influence of alcohol. Clear-headed decisions lead to better outcomes.
Treat gaming on f99 as entertainment, not income. The money you deposit should be money you can afford to lose.
Take regular breaks. Step away from the screen, stretch, drink water, and come back refreshed.
If you or someone you know is struggling with problem gaming, please do not hesitate to reach out. The f99 support team is available 24/7 and all conversations are treated with complete confidentiality. We can help you activate self-exclusion, set limits, or simply talk through your options.
Contact f99 support: [email protected] — We respond within 24 hours and treat every conversation with care and discretion.
You are always in control. These features are free and available right now in your settings.
Set daily, weekly, or monthly caps on how much you can deposit into your f99 account. Decreases apply instantly.
Get notified after 30, 60, or 120 minutes of play. See your session duration and net result at a glance on f99.
Take a break from f99 for 24 hours up to 30 days. Your account locks automatically and reopens when you are ready.
Lock your f99 account for 6 or 12 months. No logins, no bets, no marketing emails during the exclusion period.
Review your complete betting and transaction history on f99 anytime. Full transparency over your spending patterns.
Our f99 support team is trained to help with responsible gaming concerns. Confidential, compassionate, always available.
Set your limits, know your boundaries, and enjoy the games. f99 gives you the tools to stay in control every step of the way. Join a platform that puts your wellbeing first.
Register Now Login Download App